Terms & Conditions of Use

Cosmelandia.com is an e-commerce website that sells cosmetic products of various Spanish and European brands. These Terms & Conditions of Use apply to all orders placed online or by email, by all Customers (hereinafter the «Buyer») in every country where cosmelandia.com (hereinafter the «Seller») is shipping. The Buyer must be legally authorized to do so. By paying his order on the website, the Buyer acknowledges having read the Terms & Conditions of Use and accepts them unreservedly, that acceptance is not conditioned by a handwritten signature of the Buyer.


To place an order, the Buyer can create an account on cosmelandia.com by completing a form with mandatory fields for the treatment of the order. He chooses a username and a password with which he must log in to place orders. Or the Buyer can place an order and proceed to checkout without creating an account. He then needs to select one or several cosmelandia.com products and to add them to his shopping bag by clicking «ADD TO CART». The Buyer can validate his order at any time by clicking on «SHOPPING CART» or «CHECKOUT». The Buyer then has access to a recap of the ordered products as well as the personal information included in the account (delivery addresses, billing addresses…). The Buyer has the ability to modify or confirm this information. He is then requested to read the herein Terms & Conditions of Use. If he accepts them, he shall tick the box «I agree to the terms of service and adhere to them unconditionally». Any order implies acceptance of these Terms & Conditions of Use. To finalize his order the Buyer must proceed with the payment in the «CHECKOUT» section, where he can pay by credit / debit card or PayPal account, via secured servers of PayPlug or PayPal systems. When the payment is confirmed, a confirmation of acceptance of the order is displayed on the screen and sent by email by the Seller to the Buyer. The Products ordered remain the property of cosmelandia.com until full payment of their price by the Buyer.


The Buyer pays its order on cosmelandia.com by credit / debit card or PayPal. The website has a security system for online payments using SSL PayPal or SSL PayPlug enabling the Client to encode the transmission of its bank data. Orders are payable in advance in full prior to shipping. The Products ordered remain the property of cosmelandia.com until full payment of their price by the Buyer. Invoices are available on the website in the Buyer’s private account area.

Security of your payment information

The security of your payment information is very important to us. If you pay for your orders through a PayPal account or using a credit / debit card through PayPlug system, we never receive your credit card information.


The Seller offers for sale under the present Terms & Conditions of Use the products indicated on cosmelandia.com the day of consultation, and available within the limits of stock. Should a product not be on stock anymore at the time of the order preparation, the Buyer will be informed by e-mail. He can then choose to either get reimbursed, exchange the out-of-stock product or wait for restocking if planned. If the Buyer does not express his preference within seven (7) days after receiving the email, he will automatically be reimbursed.


Products prices are quoted in Euro and include the Value Added Tax (VAT). cosmelandia.com reserves the right to change prices at any time. Prices include neither the cost of delivery – which will be charged extra by cosmelandia.com – nor potential customs clearing costs – to be paid by the Buyer directly to customs administration.


Please, read our Delivery & Return Policy that is an integral part of these Terms & Conditions of Use.

Right of withdrawal

Pursuant to the Spanish Consumer Code, the Buyer has a period of fourteen (14) clear days from the receipt of its order, to notify cosmelandia.com its will to exercise his right of withdrawal. Product(s) will be returned in its/their unopened original packaging allowing cosmelandia.com to resell the Product(s) as new and unused.

All Products must be returned to the following address: cosmelandia.com, urb. Altos del Limonar, blq. 3/317. 03184 Torrevieja (Alicante), Spain.

cosmelandia.com will refund the Buyer (excluding return costs to be born by the Buyer), within a maximum of thirty (30) days after receiving the Products.

Customer Service & Liability

cosmelandia.com customer service can be reached by email at

Personal Data

cosmelandia.com collects personal data via its website from users. You are entitled to access, correct and delete personal data which relate to you, and to object to the processing of such data. You may exercise this right at any time by writing to the following address:

The personal data collected from the users shall be kept confidential. They shall not be disclosed to third parties.

Intellectual Property

The intellectual property rights of images, texts, pictures, logos, names, data and any other elements attached to the Website are and remain the exclusive property of cosmelandia.com. No one is allowed to reproduce, modify, disseminate or use for any purpose whatsoever, even partially, the intellectual property rights, without the prior written consent of cosmelandia.com.

Change of Conditions

cosmelandia.com reserves the right to supplement, update and/or modify at any time the Terms & Conditions of Use.